← Courses & classes

IT · Graduate

Cloud and workplace support

Develop a practical approach to IT support, troubleshooting and clear technical communication.

What you will work on

Windows and networking foundations, cloud labs, PowerShell, ticket writing, documentation and structured troubleshooting. Live customer access requires separate authorisation.

Part of your development plan

Your final course timetable, attendance expectations and assessments are confirmed before enrolment. External German examination fees are separate.